ABOUT BOLD HEART GROUP
Bold Heart Group is a fast growing and top performing proudly South African company established to provide high quality, value, service and better ways of achieving every client’s Security Services and Events Management needs.
The Company has been in operation since our inception in February 2004. Since our formation, we have grown to be successful and dependable and have gathered vast experience in Security Services and Events Management projects.
We provide Services and Products ranging from Property Guarding, VIP Protection, Events Management, Artist Management, Events Security, Venue Cleaning, Emergency Paramedics, Talent Management, Multimedia Marketing and Agriculture & Landscaping Services. We are staffed by qualified, trained and reliable full time staff and contractual staff – equipped to handle any event of any magnitude or rank. We are guided in all that we do by our core values of excellence, accountability and team work and our objective to promote growth and development.
OUR VISION
YOUR BOLD HEART PARTNER IN EVENTS & SAFETY
Our vision is to emerge as a leading and reliable service provider in Integrated Security Services and Events Management sector, providing exceptional services and client experience.
OUR MISSION
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To be totally committed to service excellence and customer satisfaction in all aspects of our business.
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To ensure our customers are treated in accordance with their needs by motivated and well-trained staff.”
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To conduct our business with integrity and the highest sense of ethics.
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To at all times respect and uphold the dignity of our clients and fellow staff members.
OUR VALUES
Our core values in the delivery of Products and Services include:
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Providing professional services to our clients at all times.
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Establish and maintain outstanding and mutually beneficial relationships with our clients, associates and strategic partners.
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Become adequately available to clients, thereby customizing solutions to meet their specific requirements.
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Ensure that, while listening to the client’s specific needs, the client’s safety and the quality of service is not compromised.
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Always be available and present for services required from us.
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Build goodwill for the company through transparency in our dealings with our clients and within the organization.
Bold Heart Group provides a single point of contact for Security Services and Events Management solutions. We specialise in tailor-made products and services that meet our client's needs.
We pride ourselves in our ability to foster strategic partnerships with our Clients and aligning our service models with the key business drivers of each client in its own unique way. This makes for a dynamic approach that enables the core business to operate at its optimum whilst imbedding all the key principles of Security Services and Events Management.
Bold Heart Group main Focus is on its demanding customers who vary from Government, corporates, sports, culture and entertainment industries – those who wish to encounter the very best in innovative service that raise the bar in the industry.
We believe that “Doing it right the first time” has, and will play a major role in the successful growth of our organisation and much time and effort is spent in formal and “in-house” training, to ensure that you, the Client, experience a service of the highest standard. For Bold Heart Security service is everything, and this is what we want you to experience. Our customers are more than merely accounts or revenue, they are our word-of-mouth advertisers, daily performance assessors and most importantly our Partners in business.